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SVFD CONDUCTS A FIVE YEAR COMPARISON OF CALLS FOR SERVICE


07/10/19
               

For Immediate Release:

 

July 9, 2019

 

Contact:  Julie Happy

Community Affairs Manager

Spokane Valley Fire

509.892.4155

 

SVFD CONDUCTS A FIVE YEAR COMPARISON OF CALLS FOR SERVICE

NUMBERS REFLECT AN INCREASING NEED FOR FIRE SERVICES

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Spokane Valley Fire Department (SVFD) has conducted a five year comparison of all calls for service received.

2015                2016              2017               2018              (through June) 2019

16,002           16,255           17,287           17,738                                9,007

 

Through June in 2018, 8,816 calls for service had been logged with dispatch.

A comparison of calls for service 2018 to 2019 through June:

                                                                                                          2018                         2019

Structure/Working Fires                                                   395                           398

Vehicle Fires                                                                              38                              56

Brush/Trash/Alarm/Service Responses                    481                           506

EMS Alarm (Basic Life Support)                                     3555                       3480

EMS Alarm (Advanced Life Support)                           3570                      3835

Extrication/Water –Tech Rescue                                   46                            39

Hazmat Responses                                                                72                             94

Auto Accidents                                                                        567                          599

 

The numbers show an increasing trend for calls for service.  Approximately 85% of all calls received are for EMS response teams.  By being an Accredited Fire Department, the SVFD understands the importance of customer service and continuous improvement.  Striving to provide high quality emergency services to the citizens of the Spokane Valley, Liberty Lake, Millwood, and the unincorporated areas they serve is a direct reflection of the higher standards of operation the Spokane Valley Fire Department practices every day in its commitment to service.

“Understanding the call for service numbers reflect a growing need for Spokane Valley Fire services,” said SVFD Division Chief, Pat Schaffer.  “The SVFD will continue to establish methods for achieving continuous organizational improvements that allow us to provide quality care and service to our citizens and the growing community needs.”

The SVFD 5 Year Strategic Plan priorities outline a comprehensive workforce management plan to achieve anticipated needs and best practices for responding to those needs.

 

 

About SVFD
Spokane Valley Fire Department serves the City of Spokane Valley, City of Liberty Lake, City of Millwood and the surrounding unincorporated areas of Spokane County with a combined population of 125,000 across 75 square miles. SVFD firefighters and paramedics responded to more than 17,280 emergency calls in 2017. Established in 1940, SVFD is an Accredited Agency by the Commission on Fire Accreditation International, one of only a handful in Washington State.

 

For more information about Spokane Valley Fire Department, visit www.spokanevalleyfire.com.

Follow us @spokanevalleyfire on Facebook, Twitter, YouTube.

 

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