For Immediate Release:
July 9, 2019
Contact: Julie Happy
Community Affairs Manager
Spokane Valley Fire
SVFD CONDUCTS A FIVE YEAR COMPARISON OF CALLS FOR SERVICE
NUMBERS REFLECT AN INCREASING NEED FOR FIRE SERVICES
Spokane Valley Fire Department (SVFD) has conducted a five year comparison of all calls for service received.
2015 2016 2017 2018 (through June) 2019
16,002 16,255 17,287 17,738 9,007
Through June in 2018, 8,816 calls for service had been logged with dispatch.
A comparison of calls for service 2018 to 2019 through June:
Structure/Working Fires 395 398
Vehicle Fires 38 56
Brush/Trash/Alarm/Service Responses 481 506
EMS Alarm (Basic Life Support) 3555 3480
EMS Alarm (Advanced Life Support) 3570 3835
Extrication/Water –Tech Rescue 46 39
Hazmat Responses 72 94
Auto Accidents 567 599
The numbers show an increasing trend for calls for service. Approximately 85% of all calls received are for EMS response teams. By being an Accredited Fire Department, the SVFD understands the importance of customer service and continuous improvement. Striving to provide high quality emergency services to the citizens of the Spokane Valley, Liberty Lake, Millwood, and the unincorporated areas they serve is a direct reflection of the higher standards of operation the Spokane Valley Fire Department practices every day in its commitment to service.
“Understanding the call for service numbers reflect a growing need for Spokane Valley Fire services,” said SVFD Division Chief, Pat Schaffer. “The SVFD will continue to establish methods for achieving continuous organizational improvements that allow us to provide quality care and service to our citizens and the growing community needs.”
The SVFD 5 Year Strategic Plan priorities outline a comprehensive workforce management plan to achieve anticipated needs and best practices for responding to those needs.
Spokane Valley Fire Department serves the City of Spokane Valley, City of Liberty Lake, City of Millwood and the surrounding unincorporated areas of Spokane County with a combined population of 125,000 across 75 square miles. SVFD firefighters and paramedics responded to more than 17,280 emergency calls in 2017. Established in 1940, SVFD is an Accredited Agency by the Commission on Fire Accreditation International, one of only a handful in Washington State.
For more information about Spokane Valley Fire Department, visit www.spokanevalleyfire.com.
Follow us @spokanevalleyfire on Facebook, Twitter, YouTube.