A five year comparison study of all calls for service received at the Spokane Valley Fire Department showed an increase in calls logged by dispatch year over year. The comparison study was presented to the Spokane Valley Fire Department’s Board of Commissioners on Monday, July 8, during the regularly scheduled public meeting. The SVFD 5 Year Strategic Plan priorities outline a comprehensive workforce management plan to achieve anticipated needs and best practices for responding to those needs.
Here is a look at the comparison findings:
2015 2016 2017 2018 (through June) 2019
16,002 16,255 17,287 17,738 9,007
Through June of 2018, dispatch logged 8,816 calls for service.
Through June of 2019, dispatch logged 9,007 calls for service.
The individual call breakdown of all calls for service 2018 and 2019 through June of each year:
Structure/Working Fires 395 398
Vehicle Fires 38 56
Brush/Trash/Alarm/Service Responses 481 506
EMS Alarm (Basic Life Support) 3555 3480
EMS Alarm (Advanced Life Support) 3570 3835
Extrication/Water –Tech Rescue 46 39
Hazmat Responses 72 94
Auto Accidents 567 599
By evaluating emergency responses, we can better plan for future demands. As our calls for service increase, it is vital we utilize existing resources in the most efficient and cost effective ways to improve levels of service.
The numbers show an increasing trend for calls for service. Approximately 85% of all calls received are for EMS response teams. As an Accredited Fire Department with the Center for Public Safety Excellence (CPSE), the SVFD understands the importance of customer service and continuous improvement. Striving to provide high quality emergency services to the citizens of the Spokane Valley, Liberty Lake, Millwood, and the unincorporated areas they serve is a direct reflection of the higher standards of operation the Spokane Valley Fire Department practices every day in its commitment to service.
Spokane Valley Fire Department serves the City of Spokane Valley, City of Liberty Lake, City of Millwood and the surrounding unincorporated areas of Spokane County with a combined population of 125,000 across 75 square miles. SVFD firefighters and paramedics responded to more than 17,280 emergency calls in 2017. Established in 1940, SVFD is an Accredited Agency by the Commission on Fire Accreditation International, one of only a handful in Washington State.
For more information about Spokane Valley Fire Department, visit www.spokanevalleyfire.com.
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