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CITIZEN THANK YOU LETTER TO SVFD


09/17/20
               

Dear SVFD,

I’m not sure if you can help me but I really hope so! On Thursday, September 10th around 9:00 pm, my brother’s apartment complex, the Montgomery Court Apartments, caught fire. The incident number is 2020060717.

After receiving a text from my brother about it, my husband and I made our way out to help my brother with his cats and to support him. When we got there, everything was chaotic and my brother didn’t know if his roommate’s two cats were okay; he had run out with his cat and was planning to go back for the other two but was unable to.

He had no updates and wasn’t able to get any answers until the PIO arrived. In all the chaos and trying to coordinate, the PIO went out of his way to make sure that my brother knew that he was going to get answers for him about the cats. He reassured him and made it a point to tell me when he saw me that he was going to update my brother and to also let me know if he had talked to my brother at all.

At the end of the night, or I guess early the next morning, one of the cats had been found and was safely in my brother’s vehicle but one still remained unaccounted for. When we parted ways with the PIO, we still hadn’t found her.

In all the commotion, I realized we didn’t even get the name of the PIO nor any contact information. As quickly as he had come into our lives, he was gone.

On Friday, September 11th, at 11;11 pm, I got a text from my brother. His roommate and himself had just spent two hours searching for Maya, the unaccounted for cat. They didn’t find her and were getting ready to head back to where they were staying. While getting into their respective cars, both looked up at the apartment window and saw two little glowing eyes staring back at them. It was Maya. She is okay.

Maya

 

I’m hoping you can find, or relay this message to, or put me in contact with the PIO that was there that night so I can just let him know that we got all three cats and they are all okay. He really took the time to listen to my brother about the cats and to make sure that everyone that was displaced by the fire had everything they needed. He brought an elderly woman shoes from her apartment, got medicine for people, and diaper bags for parents. And it may be his job but it really felt like he was doing everything as a personal favor to everyone there.

He was wearing a navy blue baseball cap with a red number 9 on the front if that helps. I’d just like him to know that the last cat was found and is safe and that his presence really helped.

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