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Vision Statement
The Spokane Valley Fire Department will strive for “excellence” in everything we do
and will become recognized as the “premier” fire department in the state.
The Spokane Valley Fire Department prepares for and responds to emergencies
protecting people, property, and the environment through a progressive and
responsible approach to planning, education, and hazard prevention with a
professionally trained, dedicated, and compassionate workforce.
Values
Accountability
We shall accept ownership for our actions and decisions.
Trustworthiness
We believe trustworthiness is one of the most important ethical values and brings
together such qualities as honesty, integrity, reliability and loyalty.
Respect
We believe in the basic dignity of every individual and value all members of the
community and department.
Excellence
We consider it our duty to deliver friendly, beneficial quality service with flexibility
and adaptability to an ever changing environment, which promotes our mission.
Caring
We will be sensitive to the needs of others by being compassionate, thoughtful,
open-minded, willing to understand, and by being a good listener.
Quality Customer Service
We recognize that internal and external customer service is the business of our
organization. We will uphold high standards of timeliness, quality and value.
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